Terms of Service

Welcome to Neon Week, accessible at neonweek.com. Neon Week specializes in the sale of neon signs and custom neon signs. By accessing or using our website and our services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.

1. Use of the Website

  • Eligibility: You must be at least 18 years old to use our website or have permission from a legal guardian. By using Neon Week, you represent and warrant that you meet these requirements.
  • Account Security: If you create an account, you are responsible for maintaining the security of your account, and you are fully responsible for all activities that occur under the account.
  • Prohibited Activities: You may not use our website for any illegal or unauthorized purpose. Additionally, you may not, in the use of the service, violate any laws in your jurisdiction.

2. Product Information

  • Product Descriptions: Neon Week strives to be as accurate as possible. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.
  • Custom Orders: For custom neon sign orders, you agree to provide accurate and complete information regarding the design specifications. Neon Week reserves the right to refuse any custom orders.

3. Pricing and Payment

  • Prices: All prices are listed in USD. Prices for our products are subject to change without notice.
  • Payment Terms: Payment must be received before your order is accepted. We accept various forms of payment, as indicated on our website.

4. Shipping and Returns

  • Shipping: Shipping times may vary depending on your location and the specifics of your order. Neon Week is not responsible for any shipping delays.
  • Returns: We accept returns within 3 days of purchase, provided the item is in its original condition. Custom orders may have different return policies, which will be communicated during the order process.

5. Intellectual Property

  • Copyright: All content included on the site, such as text, graphics, logos, images, as well as the compilation thereof, is the property of Neon Week or its content suppliers and protected by copyright laws.
  • Trademarks: Neon Week and the Neon Week logo are trademarks or registered trademarks of Neon Week. Other trademarks and trade names are the property of their respective owners.

6. Limitation of Liability

Neon Week shall not be liable for any direct, indirect, incidental, punitive, or consequential damages that result from the use of, or the inability to use, the website or the performance of the products purchased through the website.

7. Amendments to Terms of Service

We reserve the right to update or modify these Terms of Service at any time without prior notice. Your continued use of Neon Week following any such changes constitutes your agreement to follow and be bound by the Terms of Service as changed.

8. Contact Information

For any questions regarding these Terms of Service, please contact through our get In touch form.