Privacy Policy

Welcome to Neon Week (neonweek.com), your premier destination for neon signs and custom neon creations. Your privacy is paramount to us, and this Privacy Policy document outlines the types of personal information collected and recorded by Neon Week and how we use it.

1. Collection of Information

Information You Provide: We collect information you provide directly to us when you make a purchase, create an account, subscribe to our newsletter, participate in a contest or promotion, communicate with us via third-party social media sites, request customer support, or otherwise communicate with us. This information may include but is not limited to your name, email address, shipping address, payment information (including credit card numbers), and any other information you choose to provide.

Information We Collect Automatically: When you visit our site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the site, and information about how you interact with the site.

2. Use of Information

The information we collect is used in various ways, including to:

  • Process your transactions.
  • Communicate with you.
  • Screen our orders for potential risk or fraud.
  • Improve and optimize our site (for example, by generating analytics about how our customers browse and interact with the site, and to assess the success of our marketing and advertising campaigns).
  • Provide you with information or advertising relating to our products or services, in line with the preferences you have shared with us.

3. Sharing of Information

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.

4. Third-Party Services

In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

5. Security

We take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

6. Cookies

Neon Week uses 'cookies' to enhance your experience on our website. A cookie is a small piece of data stored on your computer or mobile device by your web browser. We use cookies to enable certain functions on our website, provide analytics, store your preferences, and enable advertisement delivery, including behavioral advertising.

7. Your Rights

You have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

8. Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

Contact Us

If you have any questions about this Privacy Policy, please contact us through our get In touch form.